
Returns & FAQ
Tattoos
What is your minimum rate?
Our shop minimum is $60
What's your availability?
I'm usually booked out a week or two out, but sometimes cancellations happen. The best way to get on my schedule is to call the shop at (260)-755-1333. You let the front desk reception know you're wanting to book with me, let them know what tattoo we're doing and what size and where. The front desk reception will find the next available time that works for you and me.
Are Deposits refundable?
All deposits are non-refundable. Deposits are mandatory in order to secure your spot in my bookings. They will go towards the total cost of your tattoo, so you will not be paying any additional fees.
What Shop are you located at?
I am a residential artist at Truth Ink Tattoos located at 4510 Lima Rd. Fort Wayne, IN, 46808
How long have you been tattooing?
I have been tattooing for two years!
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Website and Merchandise FAQ:
We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at contact@support.inklayer.co. This quick and simple step will help us provide a speedy resolution.
Because products are made to order, we do not accept general returns or sizing-related returns.
Please read below for more details:
CANCELLATIONS
Product Orders Cancellation Policy
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Membership Subscriptions Cancellation Policy
You can cancel your membership at any time via your profile settings page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period.
DAMAGED/QUALITY ISSUES
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please email us with these details at contact@support.inklayer.co
REFUNDS POLICIES
Product Orders Cancellation Policy
All purchases and donations are non-refundable.
Donations and Tips Cancellation Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Membership Subscriptions Cancellation Policy
Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.inklayer.co. We’ll be happy to troubleshoot the problem and find a resolution for you.
ACCEPTED PAYMENT METHODS
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
INTERNATIONAL ORDERS
WILL I HAVE TO PAY ANY ADDITIONAL TAXES ON MY ORDER IF I’M LOCATED OUTSIDE OF THE US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.